{"diagnostic-scan":{"i":["Code reading with a scan tool","Look at live sensor data","Basic checks on the system the code names","Written list of findings and next steps"],"q":["Is the diagnostic fee applied to the repair if I approve it?","Will you tell me the exact code numbers?","What tests did you do beyond reading the code?"]},"oil-change":{"i":["Drain old oil and fill with new oil","New oil filter","Check fluid levels and tire pressure","Reset the oil-life light"],"q":["Which oil type and grade will you use?","Does the price include the filter and disposal?","Are you adding any extra services I didn't ask for?"]},"transmission-fluid-service":{"i":["Drain or machine exchange of old fluid","New fluid of the type your car requires","New pan gasket or filter if equipped","Check for leaks and fluid level"],"q":["Which fluid is the exact type for my car?","Are you doing a drain and fill or a full exchange?","Is the filter or gasket replaced too?"]},"coolant-flush":{"i":["Drain old coolant","Flush the system with water or cleaner","Refill with the correct coolant mix","Bleed air from the system"],"q":["Which coolant type does my car need?","Are you doing a full flush or drain and fill?","Will you pressure test the system?"]},"brake-fluid-flush":{"i":["Remove old fluid from every wheel","Add new fluid of the right type","Bleed air from the lines","Check pedal feel"],"q":["Which brake fluid type does my car use?","Is a moisture test done first?","Will every wheel be bled?"]},"spark-plugs":{"i":["New spark plugs for each cylinder","Gap check where needed","Inspect coil boots and connectors","Torque to spec"],"q":["Which plug type does my car need?","Are coil boots or coils checked?","Is the price per plug or for the full set?"]},"serpentine-belt":{"i":["New serpentine belt","Check the tensioner and pulleys","Inspect for leaks that contaminate the belt","Route and tension to spec"],"q":["Is the tensioner and idler pulley checked?","Is there a squeal source other than the belt?","Is the belt brand and part number shown?"]},"cabin-air-filter":{"i":["New cabin air filter","Remove and clean the filter housing","Check for debris or leaves","Quick airflow check"],"q":["Which filter are you installing?","Where is mine located, and is it easy to reach?","Can I see the old filter?"]},"tire-rotation-balance":{"i":["Rotate tires front to back","Balance all four wheels with weights","Check tire pressure and tread depth","Inspect for damage or uneven wear"],"q":["Is balancing included or extra?","Do you torque the lug nuts to spec?","Will you check tread depth and note uneven wear?"]},"brake-pads-front":{"i":["New front brake pads","Clean and lubricate caliper slides and hardware","Inspect rotors and brake lines","Check fluid level"],"q":["Are rotors checked and measured?","What pad brand and warranty are included?","Is the hardware replaced or just cleaned?"]},"brake-pads-rear":{"i":["New rear brake pads","Clean and lubricate caliper hardware","Inspect rotors or drums","Retract or reset the electronic parking brake if equipped"],"q":["Does my car have an electronic parking brake, and is that reset included?","Are the rotors inspected?","What pad type and warranty do you use?"]},"brake-rotors-pads-front":{"i":["New front rotors","New front brake pads","Clean and lubricate hardware","Check calipers and brake hoses"],"q":["Are the rotors and pads a matched set?","What warranty comes with the parts?","Are the calipers and hoses inspected?"]},"brake-caliper":{"i":["New or remanufactured caliper","New pads if needed","Bleed the brake line","Replace crush washers and hardware"],"q":["Is the caliper new or rebuilt?","Should I replace the pad and rotor on that side?","Is the other side checked?"]},"wheel-speed-sensor":{"i":["New wheel speed sensor","Clean the mounting area","Inspect the wiring and connector","Clear ABS codes"],"q":["Which wheel is the code pointing to?","Was the wiring tested first?","Is the tone ring checked?"]},"battery-replacement":{"i":["New battery","Clean terminals and cable ends","Test the charging system","Recycle the old battery"],"q":["Did you test the battery and alternator before replacing?","What is the warranty length?","Is there a core fee refunded for the old battery?"]},"alternator":{"i":["New or remanufactured alternator","New serpentine belt if worn","Test the battery and charging output","Clean connections"],"q":["Did you confirm the alternator is the cause?","Is the part new or remanufactured, and what's the warranty?","Is the belt replaced?"]},"starter":{"i":["New or remanufactured starter","Check the battery and cables","Clean electrical connections","Test starting several times"],"q":["Was the battery and cable checked before the starter?","Is the starter new or rebuilt?","How long is the warranty on the starter and the labor?"]},"battery-cable":{"i":["New positive or negative cable","Clean terminal and mounting points","Check the grounds","Apply protectant"],"q":["Which cable needs replacing, and why?","Is the ground strap checked?","Is a terminal cleaning enough?"]},"timing-belt":{"i":["New timing belt","Tensioner and idler pulleys","Often the water pump and seals","Check belts and coolant"],"q":["Does this include the water pump and tensioner?","What's the mileage interval for my car?","Are seals replaced while it is apart?"]},"timing-chain":{"i":["Timing chain set","Guides and tensioner","Gaskets and seals","Oil and filter change"],"q":["What symptoms led to this diagnosis?","Are guides, tensioners and gears included?","What is the shop warranty?"]},"water-pump":{"i":["New water pump and gasket","Fresh coolant","Replace belt or thermostat if needed","Pressure test the cooling system"],"q":["Is the thermostat replaced too?","Is the pump driven by the timing belt?","What coolant will you use?"]},"thermostat":{"i":["New thermostat and gasket or housing","Coolant top-off or refill","Bleed air from the system","Check temperature readings"],"q":["Is the housing included in the part?","What coolant is used?","How did you confirm the thermostat was bad?"]},"radiator":{"i":["New radiator","New hoses or clamps if worn","Fresh coolant","Pressure test"],"q":["Is the new radiator OEM-quality?","Will the hoses and cap be replaced?","Do you test the rest of the cooling system?"]},"valve-cover-gasket":{"i":["New valve cover gasket(s)","New spark plug tube seals if needed","Clean mating surfaces","Top off oil"],"q":["Are the plug tube seals replaced too?","Is it one cover or both?","How long is the repair warranted if oil leaks again?"]},"engine-mount":{"i":["New engine mount","Support the engine safely","Inspect the other mounts","Torque to spec"],"q":["Which mount failed and how did you find out?","Are the other mounts in good shape?","Are the mounts OEM, or aftermarket rubber or fluid-filled ones?"]},"head-gasket":{"i":["Head gasket set and head bolts","Machine shop check or resurface of the head","Coolant and oil change","Timing parts as needed"],"q":["How did you confirm the head gasket failed?","Is the head checked for warping?","What other parts get replaced?"]},"ignition-coil":{"i":["New ignition coil","Inspect spark plug for that cylinder","Clear misfire codes","Test drive"],"q":["Did you confirm which cylinder misfires?","Should the plug be replaced too?","Do you recommend replacing all coils?"]},"fuel-injector":{"i":["New fuel injector with seals","Clean the fuel rail area","Test fuel pressure","Clear codes"],"q":["Was the injector tested before replacing?","Would a cleaning be enough?","Are seals and O-rings included?"]},"fuel-pump":{"i":["New fuel pump module","New filter or strainer if needed","Seal and lock ring","Test fuel pressure"],"q":["How did you test fuel pressure?","Is the whole module replaced?","Does the filter come with it?"]},"mass-airflow-sensor":{"i":["New MAF sensor","Inspect air intake and filter","Clear codes","Test drive"],"q":["Was the sensor cleaned or tested first?","Is it an OEM-quality part?","Did you check for air leaks?"]},"throttle-body-clean":{"i":["Remove and clean the throttle body","Clean the throttle plate and bore","Reset idle learning","Clear codes"],"q":["Will you reset the idle relearn?","Will you clean it off the car?","Is the intake checked too?"]},"throttle-body-replace":{"i":["New throttle body and gasket","Clear codes","Idle relearn with a scan tool","Test drive"],"q":["Was cleaning tried first?","Does the new unit need programming?","Is the throttle body warrantied, and is the relearn step included?"]},"vacuum-leak-repair":{"i":["Smoke test to find the leak","Replace the hose or gasket","Clear codes","Test drive"],"q":["How was the leak located?","Is a smoke test included?","What parts are being replaced?"]},"pcv-valve":{"i":["New PCV valve","Check the PCV hoses","Clear codes","Test drive"],"q":["Is the PCV system tested first?","Are the hoses replaced?","Is the valve built into another part?"]},"crankshaft-position-sensor":{"i":["New crankshaft sensor","Inspect connector and wiring","Clear codes","Test starts"],"q":["Did you confirm the sensor is bad?","Will you check the connector and wiring before replacing the sensor?","Is the sensor OEM or a trusted aftermarket brand?"]},"camshaft-position-sensor":{"i":["New camshaft sensor","Inspect connector and wiring","Clear codes","Test drive"],"q":["Which sensor is failing, bank 1 or 2?","Is the connector checked?","Is the sensor OEM, or an aftermarket one that holds up in heat?"]},"coolant-temp-sensor":{"i":["New coolant temperature sensor","Top off coolant","Clear codes","Test drive"],"q":["Was the sensor tested?","Will coolant be topped off?","Will you test the sensor and wiring before replacing it?"]},"cam-phaser-vvt-solenoid":{"i":["New VVT solenoid or phaser","Oil change if the oil is dirty","Inspect screens and wiring","Clear codes"],"q":["Is the solenoid or the phaser the problem?","Is an oil change needed?","Are both banks involved?"]},"turbo-boost-leak":{"i":["Pressure test of the intake and boost system","Replace the leaking hose, clamp or pipe","Inspect the intercooler","Clear codes"],"q":["How was the leak found?","What parts need replacing?","Was the turbo checked?"]},"catalytic-converter":{"i":["New catalytic converter","New gaskets and hardware","Oxygen sensor check","Clear codes"],"q":["Is the converter compliant for my state?","Did you test the O2 sensors first?","Was the root cause found?"]},"o2-sensor":{"i":["New oxygen sensor","Anti-seize on threads","Clear codes","Test drive"],"q":["Which sensor is failing?","Is the replacement sensor the exact fit for your engine?","Were codes checked for another cause?"]},"evap-purge-valve":{"i":["New purge valve (solenoid)","Inspect hoses and connector","Clear EVAP codes","Test drive"],"q":["Was the valve tested before replacing?","Is a smoke test needed for leaks?","Are hoses checked?"]},"evap-vent-valve":{"i":["New vent valve","Inspect hoses and canister","Clear EVAP codes","Drive cycle check"],"q":["Did you test the vent valve?","Is the canister damaged?","Are hoses cracked?"]},"gas-cap":{"i":["New gas cap","Inspect the filler neck","Clear EVAP codes","Drive cycle check"],"q":["Is the filler neck sealing surface clean?","Is the cap the right type for my car?","Do codes clear on their own?"]},"egr-valve":{"i":["New EGR valve and gasket","Clean passages","Clear codes","Test drive"],"q":["Was the valve cleaned or tested first?","Are the passages cleaned too?","Is it OEM quality?"]},"smog-pump":{"i":["New air pump","Check valves and hoses","Clear codes","Test the system"],"q":["Was the pump or the valve the problem?","Are check valves replaced?","Is it a recall or warranty item?"]},"struts-front":{"i":["Two front struts or strut assemblies","New mounts and boots if needed","Torque to spec","Alignment recommended afterward"],"q":["Are the mounts replaced too?","Alignment included in the price, or extra?","Are these OEM-quality struts?"]},"struts-rear":{"i":["Two rear shocks or struts","New bump stops and boots if needed","Torque to spec","Alignment check"],"q":["Are shocks or struts being replaced?","Are the mounts included?","Does the rear need an alignment?"]},"wheel-alignment":{"i":["Four-wheel alignment","Print-out of before and after readings","Check tire wear and pressure","Inspect suspension parts for play"],"q":["Do I get before and after numbers?","Are worn parts checked first?","Is there a warranty on the alignment?"]},"tire-set":{"i":["Four new tires","Mounting and balancing","New valve stems","Tire disposal"],"q":["What's the out-the-door price for all four?","Is balancing and disposal included?","What's the treadwear warranty?"]},"wheel-bearing":{"i":["New wheel bearing or hub assembly","Brake caliper and rotor removal","Torque to spec","New axle nut"],"q":["Which wheel is bad, and how did you find it?","Is it a hub assembly or a bearing only?","Is the ABS sensor affected?"]},"control-arm":{"i":["New control arm with bushings and ball joint","Hardware torqued to spec","Inspect related parts","Alignment recommended"],"q":["Is the ball joint included in the arm?","Do I need an alignment after?","Is the other side worn?"]},"tie-rod-end":{"i":["New tie rod end","Cotter pin and nut","Torque to spec","Alignment"],"q":["Is an alignment included after the tie rod?","Is the inner rod worn too?","Is the boot damaged?"]},"ac-recharge":{"i":["Check system pressure","Leak check with dye or detector","Evacuate and refill with the right refrigerant","Check vent temperature"],"q":["Which refrigerant does my car use?","Is a leak check included?","Will you tell me if there's a leak?"]},"ac-compressor":{"i":["New compressor and clutch","New receiver/drier or accumulator","System flush and new oil","Vacuum and recharge"],"q":["Is the drier or accumulator replaced?","Is the system flushed?","Does the warranty cover the compressor and the labor if it fails?"]},"blower-motor":{"i":["New blower motor","Check the resistor","Clean the housing","Test all fan speeds"],"q":["Is the resistor or fuse the cause?","Is the cabin filter checked?","Is the replacement motor OEM or a basic aftermarket one?"]},"transmission-solenoid":{"i":["New solenoid or solenoid pack","Drop the pan and replace the filter","New fluid","Clear codes"],"q":["Which solenoid is failing?","Is the filter and fluid changed?","Is the valve body checked?"]},"transmission-rebuild":{"i":["Remanufactured or rebuilt transmission","New fluid and filter","Torque converter if needed","Cooler flush"],"q":["Is this rebuilt, remanufactured or used?","What's the warranty length and coverage?","Is the torque converter included?"]},"torque-converter":{"i":["New torque converter","New front seal","Fluid and filter service","Cooler flush"],"q":["How did you decide it's the converter?","Is the fluid and cooler flushed?","Should the transmission be rebuilt too?"]},"transmission-sensor":{"i":["New sensor","Inspect connector and wiring","Clear codes","Test drive"],"q":["Which sensor does the code point to?","Is the wiring tested?","Does fluid need to be added?"]},"clutch-replacement":{"i":["Clutch disc, pressure plate and release bearing","Resurface or replace the flywheel","Rear main seal if leaking","Fluid top-off"],"q":["Is the flywheel resurfaced or replaced?","Is the slave cylinder included?","Does the clutch warranty cover the labor, or just the parts?"]},"abs-module":{"i":["New, remanufactured or repaired module","Bleed the brakes","Programming with a scan tool","Clear codes"],"q":["Is a repair or remanufactured module an option?","Does it need programming?","Wiring and connectors that may be the real problem"]},"airbag-clockspring":{"i":["New clockspring","Steering wheel and airbag removal","Reset and align","Clear airbag codes"],"q":["Is the code confirmed to be the clockspring?","Who handles the airbag safely?","Is a reset included?"]},"seat-belt-pretensioner":{"i":["New pretensioner or belt assembly","Scan for airbag codes","Clear codes","Verify the belt latches and retracts"],"q":["Is the whole belt or just the buckle replaced?","Are airbag codes cleared?","Is a repair kit available?"]},"airbag-sensor":{"i":["New sensor","Scan for codes","Reset and calibrate","Verify the airbag light is off"],"q":["Which sensor is faulty?","Does it need calibration?","Wiring or connector faults under the seat that mimic a bad sensor"]},"ecu-module":{"i":["New, used or remanufactured ECU","Programming and key matching","Diagnostic confirmation","Clear codes"],"q":["How did you confirm the ECU is bad?","Is programming included?","Can the existing ECU be repaired?"]},"can-bus-wiring-repair":{"i":["Trace the faulty wire or connector","Repair or replace the wiring","Check module communication","Clear codes"],"q":["Where was the fault found?","Is it a wire repair or module issue?","Will all codes be cleared and checked?"]},"hybrid-battery":{"i":["New, remanufactured or reconditioned pack","Cooling fan and filter check","Hybrid system test","Clear codes"],"q":["Is the battery covered by my hybrid warranty?","Is the pack new or reconditioned?","How many years and miles does the battery warranty cover?"]},"ev-battery-cooling":{"i":["Coolant drain and refill","Pump or valve replacement","Bleed air from the loop","Scan for codes"],"q":["Is it a service or a repair?","What coolant does my EV use?","Is air bled properly?"]},"hv-battery-service":{"i":["Battery health report","Inspect the pack, connectors and cooling","Check for codes","Repair minor faults"],"q":["Do I get a printed health report?","Can you test cell balance?","Will repairs be quoted separately?"]},"hybrid-inverter":{"i":["Inverter or converter replacement or repair","Coolant service for the inverter loop","Hybrid system test","Clear codes"],"q":["Is the repair covered by warranty?","Is a repair or remanufactured unit available?","Was the coolant pump tested?"]},"furnace-replacement":{"i":["New gas furnace and filter rack","Removal and disposal of the old unit","Gas, flue and electrical hookups","Thermostat connection and startup test"],"q":["What size is the unit and how was it figured (load calculation)?","Are the permit and gas inspection part of the quote?","What does the warranty cover on parts and labor?"]},"central-ac-install":{"i":["Outdoor condenser and indoor coil","Refrigerant lines and electrical disconnect","Condensate drain line","Concrete or composite pad"],"q":["Was a load calculation done, or is it a guess by square feet?","Are my ducts big enough for central AC?","Is the electrical work and permit included?"]},"heat-pump-install-ducted":{"i":["Outdoor heat pump unit and indoor air handler","Refrigerant lines and electrical hookup","Thermostat and controls","Condensate drain and pad"],"q":["Is the unit rated for your winters (cold-climate model if you get hard freezes)?","Will I keep the furnace as backup?","What rebates were applied to this quote?"]},"furnace-repair":{"i":["Diagnosis of the fault","Replacement of the failed part","Safety and combustion check","Filter check"],"q":["Is there a diagnostic fee and is it applied to the repair?","Is the part under warranty?","Is repair still worth it for this furnace's age?"]},"ac-repair-recharge":{"i":["Diagnostic and pressure check","Leak search","Part swap (capacitor, contactor, fan motor)","Refrigerant added if needed"],"q":["Where is the leak, and will it come back?","What is the refrigerant cost per pound?","Is a recharge alone a fix?"]},"mini-split-install":{"i":["Indoor head and outdoor unit","Refrigerant line set and wall pass-through","Electrical disconnect and wiring","Condensate drain"],"q":["Is the model cold-climate rated?","Where will the line set run and how is it covered?","Is the electrical work included?"]},"water-heater-tank-replacement":{"i":["New tank water heater","Removal and disposal of old tank","New flex connectors, valves, pressure relief valve","Vent or electrical hookup"],"q":["Does the price include haul-away and permit?","Is the warranty 6 or 12 years and what does it cover labor-wise?","Will new expansion tank and venting be needed?"]},"tankless-water-heater-install":{"i":["Tankless unit with wall mount","New venting (usually stainless or PVC)","Gas line upsizing if needed","Condensate drain and isolation valves"],"q":["Is gas line upsizing included?","What is the flow rate in gallons per minute?","Are the permit and gas line work included in the price?"]},"drain-clearing":{"i":["Snaking or hydro-jet","Cleanup and test flow","Basic camera look in some cases","Cleanout access if present"],"q":["Is a camera inspection included or extra?","What if the clog comes back?","Is there a cleanout, and who opens it?"]},"sump-pump-install":{"i":["Submersible pump and check valve","Discharge pipe to exterior","Basin if new pit is needed","Power outlet connection"],"q":["Is a battery backup pump part of the price?","Where does the discharge water go?","Is the pit sized properly?"]},"faucet-toilet-replacement":{"i":["Remove and dispose of old fixture","Install new fixture and supply lines","New wax ring or shutoffs if needed","Leak test"],"q":["Do I supply the fixture or do you?","Will old shutoff valves be replaced?","Is haul-away included?"]},"panel-upgrade-200a":{"i":["New 200A panel and breakers","New meter socket if needed","Grounding update","Utility coordination"],"q":["Is the utility disconnect included?","How many circuits will be updated to current code?","Are the electrical permit and the inspection included?"]},"outlet-gfci-add":{"i":["Outlet or GFCI device","Wire connection to existing circuit","Cover plate","Test of the circuit"],"q":["Is the circuit sized for this use?","Will you patch the wall?","Is there a minimum trip fee?"]},"ev-charger-install":{"i":["240V 40-50A breaker and wire","NEMA 14-50 outlet or hardwired charger","Conduit as needed","Permit"],"q":["Does my panel have room for this?","Is the charger included or do I buy it?","Are the permit and inspection included?"]},"ceiling-fan-light-install":{"i":["Remove old fixture","Install fan-rated box or bracket","Wire and mount new fixture","Switch or remote connection"],"q":["Is the box rated for a fan?","Who supplies the fixture?","Will you add a wall switch?"]},"asphalt-shingle-roof-replacement":{"i":["Tear-off and disposal of old shingles","Ice and water shield, synthetic underlayment","New architectural shingles","Flashing, drip edge, vents"],"q":["Does the price include rotted plywood replacement?","Is ice and water shield on the eaves and valleys?","Who handles the permit?"]},"roof-repair":{"i":["Find the leak source","Replace damaged shingles or seal","Roof cement or flashing patch","Cleanup"],"q":["Is a minimum charge applied?","Can you tell me where the leak really started?","How long is the repair covered if it leaks again?"]},"roof-flashing-repair":{"i":["Remove old flashing","New metal or rubber flashing","Sealant and counter flashing","Shingle re-integration"],"q":["Do you use new flashing or just sealant?","What metal is it?","Is the work warrantied against leaks?"]},"roof-vent-skylight-leak":{"i":["Remove failing boot or vent","Install new vent and flashing","Seal and shingle in","Interior leak check"],"q":["Is the part matched to my model?","Is labor warrantied?","Can interior drywall be fixed too?"]},"gutter-install":{"i":["Seamless aluminum gutters cut on site","Hangers, end caps, corners","Downspouts and elbows","Old gutter removal"],"q":["Are hidden hangers used?","Is old gutter removal included?","What is the gutter size (5 or 6 inch)?"]},"gutter-cleaning":{"i":["Remove leaves and debris","Flush downspouts","Bag and haul debris","Quick look for leaks or sagging"],"q":["Is the price per house or per foot?","Do you flush the downspouts?","Do you haul debris away?"]},"gutter-guards-install":{"i":["Guards cut to fit gutter","Clean gutters before install","Attach to gutter or roof edge","Test flow"],"q":["Will the guards void my roof warranty?","Is the gutter cleaned first?","How long do the guards and installation stay under warranty?"]},"vinyl-siding-replacement":{"i":["Old siding removal and disposal","House wrap and flashing","New vinyl siding and trim","Corners, soffit and J-channel"],"q":["Is house wrap included?","Will you inspect and replace rotted sheathing?","What does the siding warranty cover, and is the install warranted too?"]},"fiber-cement-siding":{"i":["Old siding removal","House wrap and flashing","Fiber cement planks and trim","Nails, caulk, primer"],"q":["Who paints it and is paint included?","Is flashing included?","How long do the boards and finish stay under warranty?"]},"siding-repair":{"i":["Remove damaged boards","Replace with matching siding","Flashing and caulk","Touch-up paint or color match"],"q":["Can you match my color?","Is hidden damage possible?","Is there a minimum charge for a small patch?"]},"window-replacement-each":{"i":["New vinyl or fiberglass window","Remove and dispose of old unit","Insulate and air seal","Interior trim and exterior caulk"],"q":["Is the quote per window and does it include trim?","What is the U-factor?","Is it an insert or full frame?"]},"window-replacement-whole-house":{"i":["Ten new windows","Removal and disposal","Insulation and air sealing","Interior trim and exterior caulk"],"q":["Is lead-safe work included for my older home?","Are screens and grids included?","Is the price firm if rot is found?"]},"window-glass-seal-repair":{"i":["Remove old glass or sash","Install new pane or glass unit","Reseal and glaze","Cleanup"],"q":["Is a new glass unit available for my brand?","Is the cost close to a full window?","How long is the new glass unit warranted?"]},"interior-room-painting":{"i":["Cover floors and furniture","Patch and sand small holes","Prime stains","Two coats of paint on walls"],"q":["Is trim and ceiling included?","Do you include two finish coats and a primer where needed?","Who buys paint?"]},"exterior-house-painting":{"i":["Power wash","Scrape, caulk and prime bare spots","Two coats of exterior paint","Trim and doors"],"q":["Is the lead-safe process followed?","How much prep is included?","How many coats of primer and paint are in the quote?"]},"cabinet-painting":{"i":["Degrease and sand","Remove doors and hardware","Prime and two coats of enamel","Reinstall hardware"],"q":["Is it sprayed or brushed?","How long are kitchens out of use?","What paint is used?"]},"hardwood-floor-refinish":{"i":["Sanding with drum and edge sanders","Stain if chosen","Two or three coats of polyurethane","Dust containment"],"q":["Is dust-free sanding used?","How many coats of finish?","Who moves furniture?"]},"lvp-install-500":{"i":["Old floor removal if needed","Subfloor prep and leveling","Vinyl plank flooring and underlayment","Transitions and trim"],"q":["Is removal of the old floor included?","Is leveling extra?","What wear layer is it?"]},"tile-floor-install":{"i":["Demo of old floor","Backer board or membrane","Thinset, tile and grout","Sealer if needed"],"q":["Is waterproofing or membrane included?","Is the subfloor stiff enough?","Who buys the tile?"]},"washer-repair":{"i":["Diagnosis","Part replacement","Test cycle","Leak check"],"q":["Is the diagnostic fee applied to repair?","Is it worth repairing at this age?","Is the part warrantied?"]},"dryer-repair":{"i":["Diagnosis","Part replacement","Vent check","Test run"],"q":["Can you clean the vent too?","What is the part warranty?","Is the call fee credited toward the repair if I go ahead?"]},"refrigerator-repair":{"i":["Diagnosis","Replace failed part","Temperature check","Door seal check"],"q":["What is the likely failed part?","Is the fix worth it at this age?","Is food loss covered?"]},"dishwasher-repair":{"i":["Diagnosis","Part replacement","Cycle test","Leak check"],"q":["Is the call fee credited to the repair?","Is repair cost reasonable vs new?","How long is the repair and the new part warranted?"]},"mice-treatment":{"i":["Inspection of entry points","Traps and bait stations","Sealing small gaps","One or two follow-up visits"],"q":["How many follow-up visits are included?","Will you seal entry points?","Are traps or poison used around pets?"]},"ant-treatment":{"i":["Inspection and nest search","Interior and exterior treatment","Bait placement","Follow-up as agreed"],"q":["Are carpenter ants confirmed?","Is a follow-up included?","What products are used near pets?"]},"bed-bug-treatment":{"i":["Inspection","Heat or chemical treatment","Mattress and furniture steps","Follow-up visit"],"q":["Does the price include follow-up?","Is a follow-up visit included if bugs return, and for how long?","What prep is needed?"]},"annual-pest-plan":{"i":["Quarterly visits","Perimeter treatment","Inside treatment on request","Rodent bait station checks"],"q":["Which pests are covered?","Are call-backs free?","Can I cancel?"]},"small-tree-removal":{"i":["Cut down tree","Chip limbs","Haul away debris","Cleanup"],"q":["Is stump grinding included?","Are you insured and licensed?","Is chipping and haul-away included?"]},"large-tree-removal":{"i":["Climbing or crane work","Rigging and piece removal","Chipping and haul-away","Cleanup"],"q":["Do you carry liability and workers comp insurance?","Is a crane included?","Is cleanup included?"]},"stump-grinding":{"i":["Grind stump 6 to 12 inches below ground","Chips left in hole","Basic cleanup","Fill hole as agreed"],"q":["Do you grind below grade?","Is chip removal included?","Is there a minimum charge?"]},"spring-cleanup":{"i":["Leaf and debris cleanup","Bed edging and cutback","Haul-away","First-cut mow if agreed"],"q":["Is debris hauled away?","Is mulching included?","Is it a flat fee or hourly?"]},"mulch-install":{"i":["Mulch delivery","Spread and edge","Bed cleanup","Haul away extra"],"q":["Is delivery included?","How deep will it go?","Do you remove old mulch?"]},"lawn-mowing-monthly":{"i":["Weekly mow","String trim edges","Blow clippings","Seasonal schedule"],"q":["Is it per visit or monthly?","What if it rains?","Can I skip a week?"]},"local-move-2br":{"i":["Two movers and truck","Moving blankets and straps","Loading and unloading","Basic furniture wrap"],"q":["Is there a travel fee?","What is the hourly minimum?","Is insurance included?"]},"moving-crew-hourly":{"i":["Three movers and truck","Pads and straps","Loading and unloading","Furniture reassembly if agreed"],"q":["Is there a minimum, and does travel time count toward it?","Does the clock start at the truck?","Is the truck included?"]},"standard-cleaning-2br":{"i":["Dusting and surfaces","Kitchen and bath cleaning","Vacuum and mop","Trash removal"],"q":["Do you bring supplies?","Are the cleaners insured and background-checked?","Is it per hour or flat?"]},"deep-cleaning":{"i":["All standard cleaning","Baseboards and trim","Inside oven or fridge","Window sills and tracks"],"q":["Is inside oven included?","What is the time estimate?","Are your cleaners insured if something breaks?"]},"move-out-cleaning":{"i":["Empty-home deep clean","Inside cabinets and closets","Appliance interiors","Floors and baseboards"],"q":["Does this meet my landlord's checklist?","If the landlord finds missed spots, will you come back to fix them?","Are windows included?"]},"handyman-hourly":{"i":["Small repairs","Assembly","Hanging items","Minor fixes"],"q":["Is there a minimum charge for a short visit?","Who buys materials?","Can you batch my list?"]},"tv-mount-install":{"i":["Stud finding","Bracket install","TV lift and mounting","Cable management"],"q":["Do you hide cables in the wall?","Who supplies the mount?","What if there are no studs?"]},"interior-door-hang":{"i":["Trim door to fit","Hang on hinges","Install latch and strike","Adjust and test"],"q":["Do you supply the door?","Is it pre-hung or slab?","Will you paint it?"]},"lockout-service":{"i":["Arrive and verify ID","Unlock without damage","Quick lock check"],"q":["What is the total price on the phone?","Do you need proof of residence?","Are you licensed?"]},"rekey-locks":{"i":["Remove cylinder","Replace pins","New keys","Test"],"q":["How many keys do I get?","Can all locks match one key?","Is there a trip fee?"]},"deadbolt-install":{"i":["Deadbolt lock","Drill door if new","Strike plate","Test and keys"],"q":["What grade is the deadbolt?","Is a long strike plate screw included?","Is smart lock setup included?"]},"garage-door-spring-replacement":{"i":["New torsion springs","Balance and test","Lubricate rollers","Safety check"],"q":["Do you replace both springs?","What cycle rating?","How long are the springs and labor warranted?"]},"garage-door-opener-install":{"i":["Remove old opener","Install new opener","Wire and safety sensors","Program remotes"],"q":["Is a battery backup included, so the door works in an outage?","What horsepower?","Is the warranty on motor and parts?"]},"garage-door-replacement":{"i":["New door sections","Tracks, springs, rollers","Removal and disposal","Weatherstripping"],"q":["Is removal and haul-away included?","What insulation R-value?","What warranty?"]},"chimney-sweep-inspection":{"i":["Sweeping flue","Visual inspection","Smoke chamber check","Report of findings"],"q":["Is a camera inspection included?","What level of inspection (NFPA Level 1 or 2)?","Do you clean the firebox?"]},"chimney-cap-install":{"i":["Measure","Cap or crown","Install","Seal"],"q":["Is the cap stainless steel?","Does it have a spark arrestor?","Is the crown cracked?"]},"chimney-repointing":{"i":["Grind out old mortar","Repoint","Replace bad bricks","Waterproof seal"],"q":["Is scaffolding included?","Will you match brick and mortar color?","Do you waterproof?"]},"title-5-inspection":{"i":["Locate and uncover tank","Inspect tank, baffles and distribution box","Check leach field","State report filing"],"q":["Is the pump-out included?","How long is the report valid?","What happens if the system fails?"]},"septic-inspection":{"i":["Locate and uncover the tank","Check tank, baffles and distribution box","Check the drain field for wet spots and backup","Written report with pass or fail notes"],"q":["Is the pump-out included, or extra?","Does the inspection include a camera or dye test?","Will I get a written report I can give the lender?"]},"septic-pump-out":{"i":["Pump tank","Inspect baffles and level","Dispose waste","Receipt for Title 5"],"q":["Does it include digging the lid?","Is a filter cleaning included?","What size tank?"]},"septic-system-repair":{"i":["Dig and expose the part","Repair or replace","Reconnect","Backfill"],"q":["Is a permit needed?","Is this a repair or system upgrade?","Do you have a designer on file?"]},"septic-system-replacement":{"i":["Soil testing and design","Tank and leach field","Excavation and backfill","Permits and inspections"],"q":["Is design and permit included?","What does the system warranty cover, and who honors it?","What happens with delays or rock?"]},"junk-removal-by-load":{"i":["Loading by the crew, no carrying to the curb","Hauling and dump fees","Mattress recycling fee where state law requires it","A full trailer holds about 12 cubic yards"],"q":["Is the dump fee included in the price?","Do you charge more if the load is bigger than I said?","Do you carry from inside, or only from the curb?"]},"junk-removal-minimum":{"i":["Truck and crew for the stop","Hauling and disposal","Appliance freon recovery on appliance pickups"],"q":["What is your minimum pickup price?","Can you add a second item for less?","Is disposal included?"]},"couch-removal":{"i":["Carry out from inside the home","Hauling","Disposal or donation drop where it is reusable"],"q":["Is carrying from the second floor included?","Do you donate pieces that are in good shape?","Is there a minimum pickup price?"]},"mattress-removal":{"i":["Pickup from inside the home","Recycling at an approved site","The MA recycling fee, in JunkRun's price"],"q":["Is the recycling fee in the price?","Is it cheaper if I add other items?","Do you wrap it for me?"]},"hot-tub-removal":{"i":["Cut-up and haul","Disposal","Crew and truck"],"q":["Do you need the electrical disconnected first?","Is cutting up included?","Do you remove the pad too?"]},"estate-cleanout":{"i":["Loading by the crew","Hauling and dump fees","Sorting out items to donate where possible"],"q":["Is the price per load flat, or by the cubic yard?","What can you not take?","Will you sweep up afterward?"]},"snow-plow-driveway":{"i":["Plowing at a 2 inch trigger","Billed after each visit","Deeper storms priced on a step up"],"q":["What snow depth makes you come?","Are storms over 12 inches an extra charge?","Do you plow the end of the driveway after the town plow goes by?"]},"snow-season-contract":{"i":["Up to 12 pushes of up to 6 inches","A set trigger depth","A deposit holds your spot"],"q":["How many pushes are included?","What happens after the cap?","Is the deposit refundable?"]},"snow-shoveling":{"i":["Front walk, or front and back walks","Steps and stoops","Priced per storm"],"q":["Is shoveling cheaper if I also get plowing?","Do you salt the walk after?","Do you clear the steps too?"]},"snow-salting":{"i":["One application","Driveway or walkway only"],"q":["Is salt a separate charge each visit?","Do you use salt or sand?","Is it safe for my concrete?"]},"roof-rake":{"i":["Raking from the ground","Hourly crew"],"q":["Is there an hourly minimum?","Do you work from the ground or the roof?","Do you chip ice or only rake snow?"]}}