Car · Ford recalls

2014 Ford Explorer recalls

NHTSA lists 7 recall campaigns for the 2014 Ford Explorer, filed between April 26, 2016 and January 19, 2024. Each one is below with what is wrong and the free fix.

Check my VIN for open recalls

Campaign	Filed	Part
24V031000	January 19, 2024	Structure: roof and pillars
21V537000	July 15, 2021	Suspension: rear
20V675000	March 12, 2021	Suspension: rear
20V692000	November 10, 2020	Power train: axle shaft
19V435000	June 10, 2019	Suspension: rear
17E048000	August 28, 2017	Wheels: hub
16V245000	April 26, 2016	Suspension: rear

Structure: roof and pillars (24V031000)

Filed January 19, 2024

What is wrong. Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

What could happen. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

The fix. Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Suspension: rear (21V537000)

Filed July 15, 2021

What is wrong. Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

What could happen. A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

The fix. Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

Suspension: rear (20V675000)

Filed March 12, 2021

What is wrong. Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

What could happen. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

The fix. Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Power train: axle shaft (20V692000)

Filed November 10, 2020

What is wrong. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

What could happen. The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

The fix. Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Suspension: rear (19V435000)

Filed June 10, 2019

What is wrong. Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

What could happen. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

The fix. Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Wheels: hub (17E048000)

Filed August 28, 2017

What is wrong. Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

What could happen. A loss of the wheel or wheel end can increase the risk of a crash.

The fix. Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Suspension: rear (16V245000)

Filed April 26, 2016

What is wrong. Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

What could happen. A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

The fix. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

Check that your car is on the list

Most campaigns cover only cars built in a certain date range or at a certain plant, so a 2014 Ford Explorer may or may not be included. The VIN is the only sure test. It is 17 characters, on the dashboard by the windshield and on the driver door jamb sticker. Look up your VIN.

How to confirm the repair is free

Call any authorized Ford dealer service desk and give them the VIN and the campaign number from the list above.
Ask them to confirm the campaign is open for your car. If it is, the parts and labor are covered.
If the dealer says the part is not in stock, ask for a written note with the date, and ask about a loaner if the notice says not to drive the car.
Keep the repair order. It shows the campaign number and proves the work was done.

If you already paid for a repair that a recall later covered, Ford may owe you a refund. Ask the dealer or Ford customer service about reimbursement, and keep your receipts.

Other model years of the Explorer

More: all Ford recalls, check-engine codes, car repair costs.

2014 Ford Explorer recall questions

How many recalls does the 2014 Ford Explorer have?

NHTSA lists 7 recall campaigns for the 2014 Ford Explorer. A campaign can cover only some cars of that model year, so check your VIN to see whether yours is included.

Is a recall repair on a 2014 Ford Explorer free?

Yes. A safety recall repair is free at an authorized Ford dealer, whatever the age or mileage of the car and no matter who owns it now.

How do I know if my 2014 Ford Explorer was already fixed?

Enter the VIN on our recall page. If a campaign is still open, it shows as open. You can also ask a dealer to run the VIN, or look at the service history paperwork for the campaign number.

Source: NHTSA recalls API, checked 2026-10-28. Text is NHTSA's wording of each campaign. New campaigns are added over time. Not a repair shop, estimates only.