Car · Ram recalls
2020 Ram 3500 recalls
NHTSA lists 11 recall campaigns for the 2020 Ram 3500, filed between January 24, 2020 and December 8, 2022. Each one is below with what is wrong and the free fix.
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| Part | Filed | Advice |
|---|---|---|
| Structure: hinge and attachments | December 8, 2022 | Dealer fix |
| Power train: automatic transmission | November 10, 2022 | Dealer fix |
| Service brakes, hydraulic: control unit/module | March 10, 2022 | Dealer fix |
| Visibility: linkages | January 27, 2022 | Dealer fix |
| Fuel system, diesel: fuel pump | November 12, 2021 | Dealer fix |
| Engine and engine cooling: oil/lubrication | June 10, 2021 | Dealer fix |
| Wheels: lugs/nuts/bolts/studs | May 27, 2021 | Dealer fix |
| Back over prevention: camera | September 10, 2020 | Dealer fix |
| Engine and engine cooling: oil/lubrication | August 27, 2020 | Dealer fix |
| Structure | April 9, 2020 | Dealer fix |
| Power train: automatic transmission | January 24, 2020 | Dealer fix |
Structure: hinge and attachments
Campaign 22V904000 · Filed December 8, 2022
What is wrong. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
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Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
What could happen. An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
The fix. Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Power train: automatic transmission
Campaign 22V835000 · Filed November 10, 2022
What is wrong. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
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FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
What could happen. Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
The fix. Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Service brakes, hydraulic: control unit/module
Campaign 22V140000 · Filed March 10, 2022
What is wrong. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions.
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Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
What could happen. An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
The fix. Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Visibility: linkages
Campaign 22V035000 · Filed January 27, 2022
What is wrong. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
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Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
What could happen. Reduced visibility increases the risk of a crash.
The fix. Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Fuel system, diesel: fuel pump
Campaign 21V880000 · Filed November 12, 2021
What is wrong. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
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Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
What could happen. An engine stall increases the risk of a crash.
The fix. Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Engine and engine cooling: oil/lubrication
Campaign 21V439000 · Filed June 10, 2021
What is wrong. The engine calibration software may not warn about low oil volume.
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Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
What could happen. Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
The fix. Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Wheels: lugs/nuts/bolts/studs
Campaign 21V398000 · Filed May 27, 2021
What is wrong. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
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Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
What could happen. Wheel separation can cause a vehicle crash.
The fix. Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Back over prevention: camera
Campaign 20V191000 · Filed September 10, 2020 · Fix by software update
What is wrong. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.
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Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What could happen. The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Engine and engine cooling: oil/lubrication
Campaign 20V511000 · Filed August 27, 2020
What is wrong. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature.
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Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
What could happen. A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
The fix. Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Structure
Campaign 20V207000 · Filed April 9, 2020
What is wrong. In certain side loading conditions, the bed step may unexpectedly fail while in use.
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Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What could happen. A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The fix. Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Power train: automatic transmission
Campaign 20V043000 · Filed January 24, 2020
What is wrong. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Show NHTSA's full text
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
What could happen. The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
The fix. Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Check that your car is on the list
Most campaigns cover only cars built in a certain date range or at a certain plant, so a 2020 Ram 3500 may or may not be included. The VIN is the only sure test. It is 17 characters, on the dashboard by the windshield and on the driver door jamb sticker. Look up your VIN at NHTSA to see whether a campaign is open for your exact car.
How to confirm the repair is free
- Call any authorized Ram dealer service desk and give them the VIN and the campaign number from the list above.
- Ask them to confirm the campaign is open for your car. If it is, the parts and labor are covered.
- If the dealer says the part is not in stock, ask for a written note with the date, and ask about a loaner if the notice says not to drive the car.
- Keep the repair order. It shows the campaign number and proves the work was done.
If you already paid for a repair that a recall later covered, Ram may owe you a refund. Ask the dealer or Ram customer service about reimbursement, and keep your receipts.
Other model years of the 3500
- 2026 (4)
- 2025 (5)
- 2024 (2)
- 2023 (5)
- 2022 (12)
- 2021 (9)
- 2019 (14)
- 2018 (10)
- 2017 (12)
- 2016 (14)
- 2015 (14)
- 2014 (15)
- 2013 (16)
- 2012 (8)
- 2011 (5)
- 2010 (8)
- All years
More: all Ram recalls, check-engine codes, car repair costs.
2020 Ram 3500 recall questions
How many recalls does the 2020 Ram 3500 have?
NHTSA lists 11 recall campaigns for the 2020 Ram 3500. A campaign can cover only some cars of that model year, so check your VIN to see whether yours is included.
Is a recall repair on a 2020 Ram 3500 free?
Yes. A safety recall repair is free at an authorized Ram dealer, whatever the age or mileage of the car and no matter who owns it now.
How do I know if my 2020 Ram 3500 was already fixed?
Enter the VIN on NHTSA's recall lookup at nhtsa.gov/recalls. It shows whether a campaign is open for that exact car. You can also ask a dealer to run the VIN, or look at the service history paperwork for the campaign number.
Source: NHTSA recalls API, checked 2026-10-29. Text is NHTSA's wording of each campaign. New campaigns are added over time. Not a repair shop, estimates only.