Car · Mercedes-Benz recalls
2018 Mercedes-Benz GLS-Class recalls
NHTSA lists 4 recall campaigns for the 2018 Mercedes-Benz GLS-Class, filed between December 18, 2017 and May 20, 2022. Each one is below with what is wrong and the free fix.
Check my VINCheck repair status at NHTSA
| Part | Filed | Risk |
|---|---|---|
| Electrical system: software | May 20, 2022 | Injury risk |
| Electrical system: software | February 5, 2021 | Crash risk |
| Service brakes, hydraulic | August 16, 2018 | Crash risk |
| Latches/locks/linkages: latch | December 18, 2017 | Injury risk |
Electrical system: softwareInjury risk
Trims named in this campaign: AMG GLS63, GLS450
What is wrong. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What could happen. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix. The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
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Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Electrical system: softwareCrash risk
Trims named in this campaign: AMG GLS63, GLS450, GLS550
What is wrong. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What could happen. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Service brakes, hydraulicCrash risk
Trims named in this campaign: AMG GLS63, GLS450, GLS550
What is wrong. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
What could happen. Reduced braking performance can increase the risk of a crash.
The fix. MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
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Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Latches/locks/linkages: latchInjury risk
Trims named in this campaign: GLS550
What is wrong. The rear passenger door on the driver side may indicate that it is locked, when it may not be.
What could happen. If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
The fix. MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Show NHTSA's full text
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Check that your car is on the list
Most campaigns cover only cars built in a certain date range or at a certain plant, so a 2018 Mercedes-Benz GLS-Class may or may not be included. The VIN is the only sure test. It is 17 characters, on the dashboard by the windshield and on the driver door jamb sticker. Look up your VIN at NHTSA to see whether a campaign is open for your exact car.
How to confirm the repair is free
- Call any authorized Mercedes-Benz dealer service desk and give them the VIN and the campaign number from the list above.
- Ask them to confirm the campaign is open for your car. If it is, the parts and labor are covered.
- If the dealer says the part is not in stock, ask for a written note with the date, and ask about a loaner if the notice says not to drive the car.
- Keep the repair order. It shows the campaign number and proves the work was done.
If you already paid for a repair that a recall later covered, Mercedes-Benz may owe you a refund. Ask the dealer or Mercedes-Benz customer service about reimbursement, and keep your receipts.
Other model years of the GLS-Class
More: all Mercedes-Benz recalls, check-engine codes, car repair costs.
2018 Mercedes-Benz GLS-Class recall questions
How many recalls does the 2018 Mercedes-Benz GLS-Class have?
NHTSA lists 4 recall campaigns for the 2018 Mercedes-Benz GLS-Class. A campaign can cover only some cars of that model year, so check your VIN to see whether yours is included.
Is a recall repair on a 2018 Mercedes-Benz GLS-Class free?
Yes. A safety recall repair is free at an authorized Mercedes-Benz dealer, whatever the age or mileage of the car and no matter who owns it now.
How do I know if my 2018 Mercedes-Benz GLS-Class was already fixed?
Enter the VIN on NHTSA's recall lookup at nhtsa.gov/recalls. It shows whether a campaign is open for that exact car. You can also ask a dealer to run the VIN, or look at the service history paperwork for the campaign number.
Source: NHTSA recalls API, checked 2026-10-29. Text is NHTSA's wording of each campaign. New campaigns are added over time. Not a repair shop, estimates only.