Car · Ford problems
2020 Ford Fusion problems
Our count of NHTSA complaint records for the 2020 Ford Fusion (FLAT_CMPL) is 236. The most reported area is electrical system (34% of them).
2020 Ford Fusion: when owners filed, and how it differs from nearby years
Those complaints were received between December 25, 2019 and October 26, 2026. By calendar year received: 2019 (1), 2020 (5), 2021 (9), 2022 (24), 2023 (45), 2024 (55), 2025 (58), 2026 (39).
We count 66 records with an odometer reading. Half were at or under 67,343 miles; a quarter were under 30,000 and a quarter over 95,755. By band: 12 had under 25,000 miles, 11 had 25,000 to 49,999, 28 had 50,000 to 99,999 and 15 had 100,000 or more. By state: CA (26), MI (25), TX (24), IN (13), OH (13), FL (12), NC (11), NY (11). By part named in the record: Electrical System (77), Power Train (64), Engine (58), Unknown Or Other (32), Fuel/Propulsion System (13), Steering (11), Service Brakes (10), Forward Collision Avoidance: Warnings (8), Engine And Engine Cooling (7), Air Bags (5).
Our count of repair bulletins for the 2020 Ford Fusion (dataset TSBS_RECEIVED) is 71; the oldest was received December 5, 2019 and the newest November 19, 2025. Most are about electrical system (23), equipment (15), communication (5). 7 of the 8 newest also appear in the 2019 list.
Our rows from FLAT_INV that name the 2020 Ford Fusion, with NHTSA's subject text:
Written out on an earlier model year: DP22005.
| Model year | Complaints | Crash or fire | Top area | Bulletins | Recalls |
|---|---|---|---|---|---|
| 2019 | 473 | 8 / 3 | Engine and engine cooling, 46% | 120 | 3 |
| 2020 (this page) | 236 | 11 / 4 | Electrical system, 34% | 71 | 3 |
Our share of complaints about electrical system: 34% here, 31% in 2019.
Complaints by area
- Electrical system80 · 34%
- Power train (transmission and drive)67 · 28%
- Engine and engine cooling63 · 27%
- Other or unknown32 · 14%
- Fuel system14 · 6%
- Steering13 · 6%
- Forward collision avoidance11 · 5%
- Service brakes11 · 5%
12 smaller areas not shown (37 complaints in total).
Why complaint counts cannot rank models
Service bulletins
We count 71 repair bulletins for the 2020 Ford Fusion; a bulletin is not a recall. 1 of the 8 newest are not on the neighbouring years' lists:
- SSM 52675Received July 3, 2024
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen...
Recalls
Our count of recall campaigns in NHTSA's data is 3, filed between June 23, 2023 and October 10, 2025. Full text of all 3.
- 23V440000, June 23, 2023, Electrical system
- 25V685000, October 10, 2025, Equipment
- 25V442000, June 27, 2025, Back over prevention
Repairs and what they cost
- Start with a diagnosis: Diagnostic scan (check engine light)$55 to $250
- Electrical system, 80 complaints
- Battery replacement$110 to $360
- Alternator replacement$360 to $1,025
- Starter replacement$260 to $1,000
- Battery cable replacement$100 to $340
US ranges for all makes, not a quote. How to read these prices.
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Sources
- NHTSA complaints file:
complaints received by NHTSA
- NHTSA manufacturer communications:
copies of their manufacturer communications
- NHTSA investigations file:
defect investigations opened since 1972
- NHTSA recall data:
search for recall information
Not a repair shop, estimates only.