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Car · Mercedes-Benz problems

2016 Mercedes-Benz C-Class problems

323 owner complaints filed with NHTSA for the 2016 Mercedes-Benz C-Class. The most reported area is engine and engine cooling (31% of them). NHTSA lists 14 recall campaigns.

323owner complaints
7say a crash was involved
5say a fire was involved
8injuries and deaths reported

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 8. Deaths: 0.

Complaints by area

Each bar is the share of this model year's 323 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

11 smaller areas not shown (44 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Recalls

NHTSA lists 14 recall campaigns for the 2016 Mercedes-Benz C-Class. Recall repairs are free at a Mercedes-Benz dealer. The 3 to look at first:

  1. 21V961000December 13, 2021

    Fuel system, gasoline

    During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

  2. 21V058000February 5, 2021

    Electrical system

    The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

  3. 17V177000March 14, 2017

    Electrical system

    Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

See all 14 recalls for the 2016 Mercedes-Benz C-Class, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your C-Class will need. Ranges are US estimates for all makes.

Start with a diagnosis

Engine and engine cooling 101 complaints · 31%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Fuel system 68 complaints · 21%

Electrical system 37 complaints · 11%

Body and structure 34 complaints · 11%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Check a quote you got

Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

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2016 Mercedes-Benz C-Class: questions

What are the most common problems on the 2016 Mercedes-Benz C-Class?

Of the 323 owner complaints filed with NHTSA for the 2016 Mercedes-Benz C-Class, 101 (31%) name engine and engine cooling, and 68 (21%) name fuel system. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2016 Mercedes-Benz C-Class reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 7 of the 323 complaints as involving a crash and 5 as involving a fire. They also reported 8 injuries and 0 deaths. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2016 Mercedes-Benz C-Class have?

NHTSA lists 14 recall campaigns for the 2016 Mercedes-Benz C-Class. Recall repairs are free at a Mercedes-Benz dealer. Enter your VIN to see which ones are open on your car.

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Sources

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.