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2017 Jeep Cherokee problems

1,338 owner complaints filed with NHTSA for the 2017 Jeep Cherokee. The most reported area is power train (transmission and drive) (49% of them). NHTSA also lists 125 service bulletins and 6 recall campaigns.

1,338owner complaints
24say a crash was involved
6say a fire was involved
27injuries and deaths reported

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 27. Deaths: 0.

Complaints by area

Each bar is the share of this model year's 1,338 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

12 smaller areas not shown (132 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Service bulletins

NHTSA's database lists 125 repair bulletins from Jeep for the 2017 Jeep Cherokee. A bulletin is a repair instruction sent to dealers. It is not a recall and does not mean your car is covered. The 8 newest:

  1. 08-292-26Received July 29, 2026

    Power train (transmission and drive)

    Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM:.

  2. 03-001-26Received July 18, 2026

    Power train (transmission and drive)

    Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM:.

  3. 03-002-26Received July 18, 2026

    Electrical system

    Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM:.

  4. S2523000003 REV.AReceived April 29, 2026

    Electrical system

    Door Latch, Handle And Ajar Additional Service Information.

  5. 111432Received April 15, 2026

    Power train (transmission and drive)

    D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL).

  6. 111447Received April 15, 2026

    Power train (transmission and drive)

    ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL).

  7. 14078Received April 15, 2026

    Power train (transmission and drive)

    (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL).

  8. 21-027-26Received April 15, 2026

    Power train (transmission and drive)

    Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC):...

Recalls

NHTSA lists 6 recall campaigns for the 2017 Jeep Cherokee. Recall repairs are free at a Jeep dealer. The 3 to look at first:

  1. 25V011000January 16, 2025

    Power train

    The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

  2. 23V302000April 27, 2023

    Power train

    The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

  3. 20V343000June 11, 2020

    Power train

    Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a...

See all 6 recalls for the 2017 Jeep Cherokee, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your Cherokee will need. Ranges are US estimates for all makes.

Start with a diagnosis

Power train (transmission and drive) 650 complaints · 49%

Electrical system 342 complaints · 26%

Engine and engine cooling 265 complaints · 20%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Speed control and throttle 60 complaints · 4%

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Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

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2017 Jeep Cherokee: questions

What are the most common problems on the 2017 Jeep Cherokee?

Of the 1,338 owner complaints filed with NHTSA for the 2017 Jeep Cherokee, 650 (49%) name power train (transmission and drive), and 342 (26%) name electrical system. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2017 Jeep Cherokee reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 24 of the 1,338 complaints as involving a crash and 6 as involving a fire. They also reported 27 injuries and 0 deaths. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2017 Jeep Cherokee have?

NHTSA lists 6 recall campaigns for the 2017 Jeep Cherokee. Recall repairs are free at a Jeep dealer. Enter your VIN to see which ones are open on your car.

What is a service bulletin?

A service bulletin is a repair instruction a maker sends to its dealers. It is not a recall, and it does not mean your car is covered. NHTSA lists 125 repair bulletins for the 2017 Jeep Cherokee.

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Sources

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.