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Car · Jeep problems

2018 Jeep Cherokee problems

688 owner complaints filed with NHTSA for the 2018 Jeep Cherokee. The most reported area is power train (transmission and drive) (43% of them). NHTSA also lists 101 service bulletins and 7 recall campaigns.

688owner complaints
11say a crash was involved
5say a fire was involved
7injuries and deaths reported

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 7. Deaths: 0.

Complaints by area

Each bar is the share of this model year's 688 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

14 smaller areas not shown (68 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Service bulletins

NHTSA's database lists 101 repair bulletins from Jeep for the 2018 Jeep Cherokee. A bulletin is a repair instruction sent to dealers. It is not a recall and does not mean your car is covered. The 8 newest:

  1. 03-001-26Received July 18, 2026

    Power train (transmission and drive)

    Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM:.

  2. 03-002-26Received July 18, 2026

    Engine and engine cooling

    Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM:.

  3. S2208000045 REV.DReceived July 2, 2026

    Body and structure

    Backup Camera Poor Image Quality Inspection.

  4. S2523000003 REV.AReceived April 29, 2026

    Electrical system

    Door Latch, Handle And Ajar Additional Service Information.

  5. 111432Received April 15, 2026

    Power train (transmission and drive)

    D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL).

  6. 111447Received April 15, 2026

    Power train (transmission and drive)

    ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL).

  7. 14078Received April 15, 2026

    Power train (transmission and drive)

    (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL).

  8. 21-027-26Received April 15, 2026

    Power train (transmission and drive)

    Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC):...

Recalls

NHTSA lists 7 recall campaigns for the 2018 Jeep Cherokee. Recall repairs are free at a Jeep dealer. The 3 to look at first:

  1. 25V011000January 16, 2025

    Power train

    The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

  2. 18V494000July 26, 2018

    Power train

    The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

  3. 18V524000August 9, 2018

    Electrical system

    The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

See all 7 recalls for the 2018 Jeep Cherokee, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your Cherokee will need. Ranges are US estimates for all makes.

This model year has an engine recall in NHTSA's data. Before you pay for an engine repair, check the recalls and ask the dealer about warranty extensions for your VIN. Those repairs can be free.

Start with a diagnosis

Power train (transmission and drive) 296 complaints · 43%

Electrical system 190 complaints · 28%

Engine and engine cooling 159 complaints · 23%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Service brakes 36 complaints · 5%

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Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

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2018 Jeep Cherokee: questions

What are the most common problems on the 2018 Jeep Cherokee?

Of the 688 owner complaints filed with NHTSA for the 2018 Jeep Cherokee, 296 (43%) name power train (transmission and drive), and 190 (28%) name electrical system. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2018 Jeep Cherokee reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 11 of the 688 complaints as involving a crash and 5 as involving a fire. They also reported 7 injuries and 0 deaths. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2018 Jeep Cherokee have?

NHTSA lists 7 recall campaigns for the 2018 Jeep Cherokee. Recall repairs are free at a Jeep dealer. Enter your VIN to see which ones are open on your car.

What is a service bulletin?

A service bulletin is a repair instruction a maker sends to its dealers. It is not a recall, and it does not mean your car is covered. NHTSA lists 101 repair bulletins for the 2018 Jeep Cherokee.

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Sources

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.