Car · Jeep problems

2020 Jeep Cherokee problems

334 owner complaints filed with NHTSA for the 2020 Jeep Cherokee. The most reported area is power train (transmission and drive) (60% of them). NHTSA also lists 163 service bulletins and 3 recall campaigns.

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 9. Deaths: 0.

Complaints by area

Each bar is the share of this model year's 334 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

• Power train (transmission and drive)199 · 60%
• Engine and engine cooling49 · 15%
• Other or unknown37 · 11%
• Electrical system35 · 10%
• Service brakes27 · 8%
• Steering22 · 7%
• Forward collision avoidance10 · 3%
• Fuel system10 · 3%

15 smaller areas not shown (49 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Service bulletins

NHTSA's database lists 163 repair bulletins from Jeep for the 2020 Jeep Cherokee. A bulletin is a repair instruction sent to dealers. It is not a recall and does not mean your car is covered. The 8 newest:

1. S2208000045 REV.DReceived July 2, 2026

   Body and structure

   Backup Camera Poor Image Quality Inspection.

2. S2523000003 REV.AReceived April 29, 2026

   Electrical system

   Door Latch, Handle And Ajar Additional Service Information.

3. 08-075-26 REV. AReceived April 22, 2026

   Electrical system

   Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig.

4. 18-044-26Received March 25, 2026

   Engine and engine cooling

   P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status).

5. S1408000384 REV.JReceived March 13, 2026

   Electrical system

   Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes...

6. 109871Received February 12, 2026

   Electrical system

   Power transfer unit - none.

7. S1721000016 REV.BReceived December 23, 2025

   Power train (transmission and drive)

   Service 4wd Light On, AWD System Service Required Message Illuminated.

8. 9100736Received December 17, 2025

   Electrical system

   Verify "Z" part number availability.

Recalls

NHTSA lists 3 recall campaigns for the 2020 Jeep Cherokee. Recall repairs are free at a Jeep dealer.

1. 26V290000May 7, 2026

   Power train

   The power transfer unit (PTU) may fail.

2. 20V191000September 10, 2020

   Back over prevention

   A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.

3. 19V637000August 29, 2019

   Steering

   The steering rack gear may break, possibly causing a loss of steering control.

See all 3 recalls for the 2020 Jeep Cherokee, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your Cherokee will need. Ranges are US estimates for all makes.

Start with a diagnosis

• Diagnostic scan (check engine light)$55 to $250

Power train (transmission and drive) 199 complaints · 60%

• Transmission fluid service$140 to $480
• Transmission solenoid replacement$290 to $1,200
• Torque converter replacement$880 to $2,475
• Clutch replacement (manual transmission)$1,000 to $2,050

Engine and engine cooling 49 complaints · 15%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Electrical system 35 complaints · 10%

• Battery replacement$150 to $470
• Alternator replacement$360 to $930
• Starter replacement$280 to $740
• Battery cable replacement$100 to $340

Service brakes 27 complaints · 8%

• Brake pad replacement (front)$190 to $400
• Brake rotors and pads (front)$320 to $790
• Brake pad replacement (rear)$180 to $420
• Brake caliper replacement (one wheel)$240 to $590
• Brake fluid flush$75 to $180

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Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

By VIN By year, make and model

VIN (17 characters, on the dashboard by the windshield or the driver door jamb)

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Recall and complaint data comes from NHTSA, the US government's vehicle safety agency, and is cached for up to a day. Recall repairs at a dealer are free. A recall that is not listed may not apply to your car or may not be filed yet. Check nhtsa.gov/recalls too.

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2020 Jeep Cherokee: questions

What are the most common problems on the 2020 Jeep Cherokee?

Of the 334 owner complaints filed with NHTSA for the 2020 Jeep Cherokee, 199 (60%) name power train (transmission and drive), and 49 (15%) name engine and engine cooling. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2020 Jeep Cherokee reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 9 of the 334 complaints as involving a crash and 7 as involving a fire. They also reported 9 injuries and 0 deaths. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2020 Jeep Cherokee have?

NHTSA lists 3 recall campaigns for the 2020 Jeep Cherokee. Recall repairs are free at a Jeep dealer. Enter your VIN to see which ones are open on your car.

What is a service bulletin?

A service bulletin is a repair instruction a maker sends to its dealers. It is not a recall, and it does not mean your car is covered. NHTSA lists 163 repair bulletins for the 2020 Jeep Cherokee.

More

• 2019 Cherokee problems
• 2018 Cherokee problems
• 2017 Cherokee problems
• 2016 Cherokee problems
• 2015 Cherokee problems
• 2014 Cherokee problems
• 2020 recalls
• All Jeep recalls
• Jeep problems by model
• Check-engine codes

Sources

• NHTSA complaint and technical service bulletin files, checked October 29, 2026
• NHTSA recalls

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.