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2011 Jeep Grand Cherokee problems

1,641 owner complaints filed with NHTSA for the 2011 Jeep Grand Cherokee. The most reported area is electrical system (48% of them). NHTSA also lists 90 service bulletins and 6 recall campaigns.

1,641owner complaints
53say a crash was involved
61say a fire was involved
49injuries and deaths reported

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 47. Deaths: 2.

Complaints by area

Each bar is the share of this model year's 1,641 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

18 smaller areas not shown (281 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Service bulletins

NHTSA's database lists 90 repair bulletins from Jeep for the 2011 Jeep Grand Cherokee. A bulletin is a repair instruction sent to dealers. It is not a recall and does not mean your car is covered. The 8 newest:

  1. 9100897Rev1Received September 17, 2026

    Suspension

    Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts...

  2. 9100645Received August 21, 2025

    Verify Reman part number availability.

  3. 105038Received May 20, 2025

    Fuel system

    Tube - fuel injector supply & gasket - none.

  4. 9100448Received December 5, 2024

    Seats

    HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry.

  5. 101232Received November 7, 2024

    Power train (transmission and drive)

    Plate - Planetary.

  6. 9100226Received January 8, 2024

    Electrical system

    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.

  7. 9003357Received January 2, 2024

    Backup camera and sensors

    ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

  8. 9100196Received September 25, 2023

    Equipment

    Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used.

Recalls

NHTSA lists 6 recall campaigns for the 2011 Jeep Grand Cherokee. Recall repairs are free at a Jeep dealer. The 3 to look at first:

  1. 19V813000November 14, 2019

    Electrical system

    The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

  2. 15V879000December 28, 2015

    Electrical system

    In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring.

  3. 14V530000September 4, 2014

    Electrical system

    In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

See all 6 recalls for the 2011 Jeep Grand Cherokee, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your Grand Cherokee will need. Ranges are US estimates for all makes.

Start with a diagnosis

Electrical system 780 complaints · 48%

Engine and engine cooling 359 complaints · 22%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Service brakes 331 complaints · 20%

Fuel system 283 complaints · 17%

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Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

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2011 Jeep Grand Cherokee: questions

What are the most common problems on the 2011 Jeep Grand Cherokee?

Of the 1,641 owner complaints filed with NHTSA for the 2011 Jeep Grand Cherokee, 780 (48%) name electrical system, and 359 (22%) name engine and engine cooling. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2011 Jeep Grand Cherokee reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 53 of the 1,641 complaints as involving a crash and 61 as involving a fire. They also reported 47 injuries and 2 deaths. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2011 Jeep Grand Cherokee have?

NHTSA lists 6 recall campaigns for the 2011 Jeep Grand Cherokee. Recall repairs are free at a Jeep dealer. Enter your VIN to see which ones are open on your car.

What is a service bulletin?

A service bulletin is a repair instruction a maker sends to its dealers. It is not a recall, and it does not mean your car is covered. NHTSA lists 90 repair bulletins for the 2011 Jeep Grand Cherokee.

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Sources

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.