Car · Jeep problems

2020 Jeep Grand Cherokee problems

241 owner complaints filed with NHTSA for the 2020 Jeep Grand Cherokee. The most reported area is electrical system (31% of them). NHTSA also lists 236 service bulletins and 3 recall campaigns.

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 13. Deaths: 0.

Complaints by area

Each bar is the share of this model year's 241 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

• Electrical system74 · 31%
• Other or unknown64 · 27%
• Engine and engine cooling56 · 23%
• Power train (transmission and drive)39 · 16%
• Fuel system21 · 9%
• Air bags17 · 7%
• Speed control and throttle15 · 6%
• Service brakes13 · 5%

13 smaller areas not shown (67 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Service bulletins

NHTSA's database lists 236 repair bulletins from Jeep for the 2020 Jeep Grand Cherokee. A bulletin is a repair instruction sent to dealers. It is not a recall and does not mean your car is covered. The 8 newest:

1. S2621000004Received October 7, 2026

   Power train (transmission and drive)

   The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement.

2. 114537Received September 17, 2026

   Evaporator - air conditioning.

3. 9100897Rev1Received September 17, 2026

   Suspension

   Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts...

4. 9100833 REV1Received July 18, 2026

   Fuel system

   Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the...

5. 112639Received July 8, 2026

   Engine and engine cooling

   Throttle body - none.

6. 112857Received July 2, 2026

   Heater - electric coolant.

7. S2208000045 REV.DReceived July 2, 2026

   Body and structure

   Backup Camera Poor Image Quality Inspection.

8. S1623000028 Rev. KReceived June 18, 2026

   Electrical system

   Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Recalls

NHTSA lists 3 recall campaigns for the 2020 Jeep Grand Cherokee. Recall repairs are free at a Jeep dealer.

1. 23V411000June 8, 2023

   Engine and engine cooling

   The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

2. 22V406000June 9, 2022

   Fuel system, diesel

   A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

3. 20V191000September 10, 2020

   Back over prevention

   A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.

See all 3 recalls for the 2020 Jeep Grand Cherokee, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your Grand Cherokee will need. Ranges are US estimates for all makes.

This model year has an engine recall in NHTSA's data. Before you pay for an engine repair, check the recalls and ask the dealer about warranty extensions for your VIN. Those repairs can be free.

Start with a diagnosis

• Diagnostic scan (check engine light)$55 to $250

Electrical system 74 complaints · 31%

• Battery replacement$150 to $470
• Alternator replacement$360 to $930
• Starter replacement$280 to $740
• Battery cable replacement$100 to $340

Engine and engine cooling 56 complaints · 23%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Power train (transmission and drive) 39 complaints · 16%

• Transmission fluid service$140 to $480
• Transmission solenoid replacement$290 to $1,200
• Torque converter replacement$880 to $2,475
• Clutch replacement (manual transmission)$1,000 to $2,050

Fuel system 21 complaints · 9%

• Fuel pump replacement$370 to $1,075
• Fuel injector replacement (one injector)$170 to $820
• EVAP purge valve replacement$80 to $240
• Gas cap replacement$5 to $95

Check a quote you got

Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

By VIN By year, make and model

VIN (17 characters, on the dashboard by the windshield or the driver door jamb)

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Recall and complaint data comes from NHTSA, the US government's vehicle safety agency, and is cached for up to a day. Recall repairs at a dealer are free. A recall that is not listed may not apply to your car or may not be filed yet. Check nhtsa.gov/recalls too.

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2020 Jeep Grand Cherokee: questions

What are the most common problems on the 2020 Jeep Grand Cherokee?

Of the 241 owner complaints filed with NHTSA for the 2020 Jeep Grand Cherokee, 74 (31%) name electrical system, and 56 (23%) name engine and engine cooling. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2020 Jeep Grand Cherokee reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 24 of the 241 complaints as involving a crash and 5 as involving a fire. They also reported 13 injuries and 0 deaths. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2020 Jeep Grand Cherokee have?

NHTSA lists 3 recall campaigns for the 2020 Jeep Grand Cherokee. Recall repairs are free at a Jeep dealer. Enter your VIN to see which ones are open on your car.

What is a service bulletin?

A service bulletin is a repair instruction a maker sends to its dealers. It is not a recall, and it does not mean your car is covered. NHTSA lists 236 repair bulletins for the 2020 Jeep Grand Cherokee.

More

• 2024 Grand Cherokee problems
• 2023 Grand Cherokee problems
• 2022 Grand Cherokee problems
• 2021 Grand Cherokee problems
• 2019 Grand Cherokee problems
• 2018 Grand Cherokee problems
• 2017 Grand Cherokee problems
• 2016 Grand Cherokee problems
• 2015 Grand Cherokee problems
• 2014 Grand Cherokee problems
• 2013 Grand Cherokee problems
• 2012 Grand Cherokee problems
• 2011 Grand Cherokee problems
• 2020 recalls
• All Jeep recalls
• Jeep problems by model
• Check-engine codes

Sources

• NHTSA complaint and technical service bulletin files, checked October 29, 2026
• NHTSA recalls

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.