Car · Jeep problems

2023 Jeep Grand Cherokee problems

407 owner complaints filed with NHTSA for the 2023 Jeep Grand Cherokee. The most reported area is electrical system (45% of them). NHTSA also lists 547 service bulletins and 21 recall campaigns.

Counts are what owners told NHTSA, as filed. NHTSA does not confirm each report, and a complaint is not proof of a cause. Injuries: 19. Deaths: 1.

Complaints by area

Each bar is the share of this model year's 407 complaints that name that area. A complaint can name more than one area, so the shares add up to more than 100%.

• Electrical system182 · 45%
• Engine and engine cooling87 · 21%
• Suspension70 · 17%
• Other or unknown65 · 16%
• Fuel system54 · 13%
• Steering44 · 11%
• Forward collision avoidance40 · 10%
• Power train (transmission and drive)40 · 10%

16 smaller areas not shown (127 complaints in total).

Do not compare models by these numbers. NHTSA has no sales count for each model, so a model with more complaints may just have sold more cars. Use them to see which areas owners write about, not to rank cars.

Service bulletins

NHTSA's database lists 547 repair bulletins from Jeep for the 2023 Jeep Grand Cherokee. A bulletin is a repair instruction sent to dealers. It is not a recall and does not mean your car is covered. The 8 newest:

1. 9100946Received October 22, 2026

   Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found.

2. 08-371-26Received October 16, 2026

   Electrical system

   Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following...

3. S2621000004Received October 7, 2026

   Power train (transmission and drive)

   The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement.

4. 08-221-26 REV. BReceived September 30, 2026

   Electrical system

   R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM:.

5. 114721Received September 30, 2026

   Body and structure

   Applique - front door.

6. 9100902Received September 17, 2026

   Body and structure

   Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

7. S238A000038 REV.DReceived September 17, 2026

   Service brakes

   Auto Emergency Braking (AEB) Unavailable - Service Required Message In Cluster.

8. S2609000011Received September 17, 2026

   Engine and engine cooling

   MIL-On and/or Engine Oil Leak.

Recalls

NHTSA lists 21 recall campaigns for the 2023 Jeep Grand Cherokee. Recall repairs are free at a Jeep dealer. The 3 to look at first:

1. 25V741000October 30, 2025Do not drive notice

   Electrical system

   The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

2. 25V576000September 4, 2025

   Electrical system

   A software error within the hybrid control processor may result in a loss of drive power.

3. 26V562000September 1, 2026

   Suspension

   The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

See all 21 recalls for the 2023 Jeep Grand Cherokee, or check your VIN below to see which are open on your car.

Common repairs in this area (not a diagnosis)

These are repair jobs that sit in the areas owners report most. A complaint may need a diagnosis first: the same symptom can come from many causes, and a serious one such as engine failure is not fixed by a cheap part. They are not a forecast of what your Grand Cherokee will need. Ranges are US estimates for all makes.

Start with a diagnosis

• Diagnostic scan (check engine light)$55 to $250

Electrical system 182 complaints · 45%

• Battery replacement$150 to $470
• Alternator replacement$360 to $930
• Starter replacement$280 to $740
• Battery cable replacement$100 to $340

Engine and engine cooling 87 complaints · 21%

No repair price here: this area usually needs a diagnosis first. A diagnostic scan (check engine light) runs $55 to $250.

Suspension 70 complaints · 17%

• Struts, front pair$490 to $1,250
• Struts / shocks, rear pair$330 to $850
• Control arm replacement (one side)$250 to $800
• Wheel bearing / hub replacement (one wheel)$240 to $750

Fuel system 54 complaints · 13%

• Fuel pump replacement$370 to $1,075
• Fuel injector replacement (one injector)$170 to $820
• EVAP purge valve replacement$80 to $240
• Gas cap replacement$5 to $95

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Check your VIN

Complaints and bulletins cover a whole model year. Only the VIN shows what is open on your car.

By VIN By year, make and model

VIN (17 characters, on the dashboard by the windshield or the driver door jamb)

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Recall and complaint data comes from NHTSA, the US government's vehicle safety agency, and is cached for up to a day. Recall repairs at a dealer are free. A recall that is not listed may not apply to your car or may not be filed yet. Check nhtsa.gov/recalls too.

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2023 Jeep Grand Cherokee: questions

What are the most common problems on the 2023 Jeep Grand Cherokee?

Of the 407 owner complaints filed with NHTSA for the 2023 Jeep Grand Cherokee, 182 (45%) name electrical system, and 87 (21%) name engine and engine cooling. A complaint can list more than one area, so the shares add up to more than 100%. These are owner reports, not proven causes.

Is the 2023 Jeep Grand Cherokee reliable?

These numbers cannot say. NHTSA complaints have no sales count to compare against, so a high number on one model does not mean it fails more than another. Use them to see which areas owners write about, then check your own VIN for open recalls.

Do these complaints include crashes or fires?

Owners marked 16 of the 407 complaints as involving a crash and 3 as involving a fire. They also reported 19 injuries and 1 death. NHTSA records these as the owner reports them and does not confirm each one.

How many recalls does the 2023 Jeep Grand Cherokee have?

NHTSA lists 21 recall campaigns for the 2023 Jeep Grand Cherokee. Recall repairs are free at a Jeep dealer. Enter your VIN to see which ones are open on your car.

What is a service bulletin?

A service bulletin is a repair instruction a maker sends to its dealers. It is not a recall, and it does not mean your car is covered. NHTSA lists 547 repair bulletins for the 2023 Jeep Grand Cherokee.

More

• 2024 Grand Cherokee problems
• 2022 Grand Cherokee problems
• 2021 Grand Cherokee problems
• 2020 Grand Cherokee problems
• 2019 Grand Cherokee problems
• 2018 Grand Cherokee problems
• 2017 Grand Cherokee problems
• 2016 Grand Cherokee problems
• 2015 Grand Cherokee problems
• 2014 Grand Cherokee problems
• 2013 Grand Cherokee problems
• 2012 Grand Cherokee problems
• 2011 Grand Cherokee problems
• 2023 recalls
• All Jeep recalls
• Jeep problems by model
• Check-engine codes

Sources

• NHTSA complaint and technical service bulletin files, checked October 29, 2026
• NHTSA recalls

Complaint, bulletin and recall counts come from NHTSA as filed. Repair prices are estimates from our own ranges. Not a repair shop, estimates only.