Car · Mercedes-Benz recalls
2011 Mercedes-Benz Sprinter recalls
NHTSA lists 5 recall campaigns for the 2011 Mercedes-Benz Sprinter, filed between December 21, 2010 and July 28, 2017. Each one is below with what is wrong and the free fix.
Check my VINCheck repair status at NHTSA
| Part | Filed | Risk |
|---|---|---|
| Air bags: inflator module | July 28, 2017 | Air bag |
| Air bags: inflator module | February 10, 2016 | Air bag |
| Equipment adaptive/mobility | November 5, 2014 | Injury risk |
| Seat belts | March 30, 2011 | Crash risk |
| Equipment | December 21, 2010 | Injury risk |
Air bags: inflator moduleAir bag
Trims named in this campaign: SPRINTER 2500, SPRINTER 3500
What is wrong. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment.
What could happen. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix. DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
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Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Air bags: inflator moduleAir bag
Trims named in this campaign: SPRINTER 2500, SPRINTER 3500
What is wrong. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
What could happen. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix. Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge.Read the rest of the fix
The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
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Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Equipment adaptive/mobilityInjury risk
This recall applies only to vans fitted with the wheelchair equipment from the company named in the notice, not to every Sprinter.
Trims named in this campaign: SPRINTER 3500
What is wrong. The platform side plate of the affected wheelchair lifts may crack.
What could happen. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The fix. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
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Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Seat beltsCrash risk
Trims named in this campaign: SPRINTER 2500, SPRINTER 3500
What is wrong. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies."
What could happen. In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
The fix. Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
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Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." First, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
EquipmentInjury risk
Trims named in this campaign: SPRINTER 2500
What is wrong. The adhesive bond between the glass and the hinge on the top of the window may loosen.
What could happen. The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
The fix. Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
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Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
Check that your car is on the list
Most campaigns cover only cars built in a certain date range or at a certain plant, so a 2011 Mercedes-Benz Sprinter may or may not be included. The VIN is the only sure test. It is 17 characters, on the dashboard by the windshield and on the driver door jamb sticker. Look up your VIN at NHTSA to see whether a campaign is open for your exact car.
How to confirm the repair is free
- Call any authorized Mercedes-Benz dealer service desk and give them the VIN and the campaign number from the list above.
- Ask them to confirm the campaign is open for your car. If it is, the parts and labor are covered.
- If the dealer says the part is not in stock, ask for a written note with the date, and ask about a loaner if the notice says not to drive the car.
- Keep the repair order. It shows the campaign number and proves the work was done.
If you already paid for a repair that a recall later covered, Mercedes-Benz may owe you a refund. Ask the dealer or Mercedes-Benz customer service about reimbursement, and keep your receipts.
Other model years of the Sprinter
- 2025 (1)
- 2024 (4)
- 2023 (7)
- 2022 (7)
- 2021 (18)
- 2020 (25)
- 2019 (51)
- 2018 (10)
- 2017 (9)
- 2016 (16)
- 2015 (13)
- 2014 (8)
- 2013 (5)
- 2012 (4)
- 2010 (7)
- All years
More: all Mercedes-Benz recalls, check-engine codes, car repair costs.
2011 Mercedes-Benz Sprinter recall questions
How many recalls does the 2011 Mercedes-Benz Sprinter have?
NHTSA lists 5 recall campaigns for the 2011 Mercedes-Benz Sprinter. A campaign can cover only some cars of that model year, so check your VIN to see whether yours is included.
Is a recall repair on a 2011 Mercedes-Benz Sprinter free?
Yes. A safety recall repair is free at an authorized Mercedes-Benz dealer, whatever the age or mileage of the car and no matter who owns it now.
How do I know if my 2011 Mercedes-Benz Sprinter was already fixed?
Enter the VIN on NHTSA's recall lookup at nhtsa.gov/recalls. It shows whether a campaign is open for that exact car. You can also ask a dealer to run the VIN, or look at the service history paperwork for the campaign number.
Source: NHTSA recalls API, checked 2026-10-29. Text is NHTSA's wording of each campaign. New campaigns are added over time. Not a repair shop, estimates only.