Car · Mercedes-Benz recalls
2021 Mercedes-Benz Sprinter recalls
NHTSA lists 18 recall campaigns for the 2021 Mercedes-Benz Sprinter, filed between June 2, 2021 and December 13, 2024. Each one is below with what is wrong and the free fix.
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| Part | Filed | Risk |
|---|---|---|
| Electrical system: instrument cluster/panel | December 13, 2024 | Crash risk |
| Structure: critical fasteners | December 21, 2023 | Crash risk |
| Structure: critical fasteners | December 21, 2023 | Crash risk |
| Structure: body | December 1, 2023 | Crash risk |
| Fuel system, gasoline: fuel pump | June 26, 2023 | Crash risk |
| Electrical system: instrument cluster/panel | March 24, 2023 | Crash risk |
| Power train: park pawl | October 21, 2022 | Crash risk |
| Electrical system: wiring | July 11, 2022 | Fire risk |
| Electrical system: software | May 20, 2022 | Injury risk |
| Back over prevention: display function | April 27, 2022 | Crash risk |
| Suspension: torsion bar | March 8, 2022 | Crash risk |
| Equipment: labels | February 9, 2022 | Crash risk |
| Structure | December 1, 2021 | Crash risk |
| Service brakes, hydraulic: hoses, lines/piping, and fittings | December 1, 2021 | Crash risk |
| Electrical system: wiring | October 6, 2021 | Fire risk |
| Seat belts: retractor | July 7, 2021 | Crash risk |
| Electrical system: software | June 2, 2021 | Crash risk |
| Electrical system | June 2, 2021 | Air bag |
Electrical system: instrument cluster/panelCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions.
What could happen. A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The fix. Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Structure: critical fastenersCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
What could happen. Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
The fix. Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Structure: critical fastenersCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The partition wall may be missing bolts, allowing the wall to detach during a crash.
What could happen. A detached partition wall can increase the risk of injury.
The fix. Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Structure: bodyCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
What could happen. An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
The fix. Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Fuel system, gasoline: fuel pumpCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500
What is wrong. The fuel pump may shutdown, which can result in a loss of drive power.
What could happen. A loss of drive power can increase the risk of a crash.
The fix. Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Electrical system: instrument cluster/panelCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The instrument cluster may fail to display any information when the vehicle is started.
What could happen. A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The fix. Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Power train: park pawlCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
What could happen. Vehicle rollaway increases the risk of a crash.
The fix. Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Electrical system: wiringFire risk
Trims named in this campaign: SPRINTER 2500
What is wrong. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.
What could happen. An electrical surge can increase the risk of a fire.
The fix. Dealers will inspect and correct the wiring harness connection, as necessary, free of charge. Owner notification letters were mailed August 10, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS3LE54ELE.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.
Electrical system: softwareInjury risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What could happen. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix. The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Back over prevention: display functionCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The rearview camera may not display the rearview image due to a software error.
What could happen. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Suspension: torsion barCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The shim on the torsion bar was installed incorrectly during assembly.
What could happen. An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
The fix. Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.
Show NHTSA's full text
Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.
Equipment: labelsCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label.
What could happen. The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.
The fix. Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
StructureCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The spring-loaded rear step bolt fasteners were not properly tightened.
What could happen. Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix. Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Service brakes, hydraulic: hoses, lines/piping, and fittingsCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
What could happen. A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
The fix. Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
Electrical system: wiringFire risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case.
What could happen. An electrical short can increase the risk of a fire.
The fix. Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
Seat belts: retractorCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
What could happen. An unsecured child restraint system can increase the risk of injury during a crash.
The fix. Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Electrical system: softwareCrash risk
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The MBUX multimedia system software may cause the display to remain black, or reboot after startup.
What could happen. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The fix. The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Electrical systemAir bag
Trims named in this campaign: SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
What is wrong. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What could happen. Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
The fix. Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Show NHTSA's full text
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Check that your car is on the list
Most campaigns cover only cars built in a certain date range or at a certain plant, so a 2021 Mercedes-Benz Sprinter may or may not be included. The VIN is the only sure test. It is 17 characters, on the dashboard by the windshield and on the driver door jamb sticker. Look up your VIN at NHTSA to see whether a campaign is open for your exact car.
How to confirm the repair is free
- Call any authorized Mercedes-Benz dealer service desk and give them the VIN and the campaign number from the list above.
- Ask them to confirm the campaign is open for your car. If it is, the parts and labor are covered.
- If the dealer says the part is not in stock, ask for a written note with the date, and ask about a loaner if the notice says not to drive the car.
- Keep the repair order. It shows the campaign number and proves the work was done.
If you already paid for a repair that a recall later covered, Mercedes-Benz may owe you a refund. Ask the dealer or Mercedes-Benz customer service about reimbursement, and keep your receipts.
Other model years of the Sprinter
- 2025 (1)
- 2024 (4)
- 2023 (7)
- 2022 (7)
- 2020 (25)
- 2019 (51)
- 2018 (10)
- 2017 (9)
- 2016 (16)
- 2015 (13)
- 2014 (8)
- 2013 (5)
- 2012 (4)
- 2011 (5)
- 2010 (7)
- All years
More: all Mercedes-Benz recalls, check-engine codes, car repair costs.
2021 Mercedes-Benz Sprinter recall questions
How many recalls does the 2021 Mercedes-Benz Sprinter have?
NHTSA lists 18 recall campaigns for the 2021 Mercedes-Benz Sprinter. A campaign can cover only some cars of that model year, so check your VIN to see whether yours is included.
Is a recall repair on a 2021 Mercedes-Benz Sprinter free?
Yes. A safety recall repair is free at an authorized Mercedes-Benz dealer, whatever the age or mileage of the car and no matter who owns it now.
How do I know if my 2021 Mercedes-Benz Sprinter was already fixed?
Enter the VIN on NHTSA's recall lookup at nhtsa.gov/recalls. It shows whether a campaign is open for that exact car. You can also ask a dealer to run the VIN, or look at the service history paperwork for the campaign number.
Source: NHTSA recalls API, checked 2026-10-29. Text is NHTSA's wording of each campaign. New campaigns are added over time. Not a repair shop, estimates only.